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Email

The CargoWise Warehouse integration for email imports warehouse orders from emailed Excel and CSV attachments.

Email Setup

POP3

For the email inbox to be monitored for new orders to import, the following POP3 details are required:

  • Server
  • Port
  • Use SSL
  • Username - Typically the email address for the account being monitored

Authentication

Different authentication mechanisms can be handled, for which the following details are also required:

Basic:

  • Password

Microsoft Entra / Azure:

  • Client ID
  • Tenant ID
  • Secret

Please contact us if you require a different method of authentication.

Email Filters

Emails can be filtered by senders email address, e.g. [email protected], or email domain, e.g. @client.com, so orders are only be imported from known senders.

tip

You may want to include senders from your own staff so that any failed orders can be corrected and re-sent for processing internally.

Spreadsheet Column Mappings

Mappings need to be provided for the columns in the Excel / CSV attachments:

  • Order Number - The unique order number from the customers side.
  • Client Reference - Optional.
  • Delivery Required By Date - Optional.
  • Delivery Address - Each component of the delivery address should have it's own column.
  • Order Lines - The products being ordered.
    • Product Code
    • Quantity
note

The Order Number, Delivery Address, etc. will be duplicated in the spreadsheet for each order line of the order.

CargoWise Setup

Data Mapping

For the creation of warehouse orders in CargoWise, the following details are required to configure the integration:

  • Organization Code - The client / consignor the warehouse orders are being created for.
  • Warehouse Code - The warehouse the orders are being assigned to. Multiple warehouses can be used if required.

Products

Products should exist in CargoWise with Product Codes / SKUs matching the products that can be ordered in Emails. Any orders containing unknown or empty Product Codes / SKUs will be rejected by CargoWise.

Order Creation

The following eAdaptor Inbound Service details are required to allow the creation of warehouse orders in CargoWise:

  • User Name
  • Password
  • Inbound eAdaptor Service URL

Order Updates

Order updates are not supported.